Every missed call can mean a lost opportunity

Answers around the clock in Gulf Arabic and English, capturing qualification data

From call to follow-up-ready lead data

Built for sales teams and enterprise workflows

  • Fewer missed calls and after-hours answering
  • Human supervision and clear escalation
  • Lead data ready for follow-up
Current focus

Designed for real estate sales calls

For developers, brokers, and property agencies: fewer missed calls, after-hours answering, and buyer qualification before handoff to a sales adviser.

Priority focus

Real Estate

Captures budget, property type, project or city, and buying readiness so buyer details do not get lost between a call and WhatsApp.

How it works

How Udar works

From a buyer call to follow-up-ready data. Udar answers, asks the qualification questions, and routes important cases to a human supervisor.

1of5Customer calls
Mohammed Al-Hashimi
Incoming call...
1

Customer calls

An incoming call from a buyer or investor, during or after business hours.

Arabic
English
Real estate inquiry
2

Udar understands the reason for the call

Identifies the language, project or city, property type, and expected budget during the conversation.

Salem● online
Hello Mohammed. Which project or city are you interested in?
I am looking at villas in Al Waha, with a budget of around two million.
Thank you. I will record the budget, property type, and buying timeline for the sales team.
3

A bilingual agent handles the call

A natural conversation that captures details like budget, property type, buying timeline, and the right follow-up channel.

Supervisor dashboardLive

Sample calls

Sample

Response status

In progress

Qualification data

Ready

M
Mohammed Al-Hashimi02:34
Residential project inquiry
SentimentPositive · ready for follow-up
4

Clear escalation to a supervisor when needed

If the caller asks for a special price, raises an objection, or needs a team decision, the call is routed to a human supervisor.

Salesforce CRM
Syncing...
Captured data
BudgetAround AED 2M
LocationAl Waha
Property typeVilla
New qualified lead ✓
NameMohammed Al-Hashimi
SourceInbound call
StatusProcessing
Sync successful
LeadSample

Also works with other CRMs

5

Automatic CRM sync

Qualified leads flow directly into Salesforce.

Dashboard

What your team receives after each property call

Call summary, qualification fields, budget, property type, project or city, and escalation status ready for follow-up or CRM.

udar.ai / dashboard
S

Sarah Thompson

Ready for team

+971 50 •••• 892

Inbound call·Sales team · Khalid

Follow-up status

Ready for the team

Follow-up-ready qualification data

Needs a simple review
  • Budget
    Around AED 2M
  • Timeline
    Within 3 months
  • Property type
    Villa
  • Preferred area
    Al Waha / Dubai
  • Follow-up channel
    WhatsApp / call
  • Escalation need
    Sales offer

Salesforce

Lead #sample · Sample

Ready for follow-up

Sample calls

Active

Follow-up data

Ready

Qualification

Review

Latest summary

Ready

Escalation path

Set

M

Mohammed Al-Hashimi

VIP

02:34

Arabic
Residential project inquiry
SentimentPositive
Caller:أرغب في معرفة الأسعار والمساحات في مشروع الواحة.
Agent:أهلاً محمد. سأُسجّل نوع العقار والميزانية وموعد الشراء.
Agent: Salem
S

Sarah Thompson

01:38

English
Investment inquiryActive escalation
SentimentPositive
Khalid Al-AnsariSales Manager
Previous agent: Noura · Escalated under the configured workflow

Reason: Caller requested a human

Sample data only

Demo calls

Sample

Follow-up data

Ready

Calls by hour

Illustrative sample
8a9a10a11a12p1p2p3p4p5p

Sample language split

Arabic
English

Sample call status

  • Positive
  • Neutral
  • Negative

Sample call reasons

  • Project inquiry
  • Pricing question
  • Sales follow-up request

Follow-up readiness

  • Customer data
  • Property type
  • Budget
  • City/project
  • Follow-up channel

Sample insight summary

  • Sample inquiries center on pricing and unit availability.
  • Some calls need sales-team follow-up.
  • Shown for demo only, not actual performance indicators.
Features

What real estate sales teams need to answer, qualify, and follow up

A managed call workflow for buyer inquiries, human escalation, and follow-up-ready data.

Gulf Arabic and English call handling

Professional responses for buyer and investor calls, without sounding scripted.

Qualification data ready for your team or CRM

Budget, property type, project or city, and buying readiness are prepared and sent to your team or CRM through the enabled integration.

Human supervision and escalation

Calls requiring a decision, special offer, or urgent follow-up are routed to a human supervisor.

Reviewable summaries and logs

A clear summary and call record help the team review what was discussed and what needs follow-up.

Operating evaluation

What the operating evaluation measures

We evaluate answering, qualification, escalation, and follow-up data with your team before wider rollout.

3

Pilot review areas

30 minutes

Initial assessment call

6

Customizable qualification questions

The proposed evaluation covers answering, qualification, escalation, and follow-up data handoff.

Proposed scope · before wider rollout

Reviewable setup
Customer-data handling review during the assessment
Configured around team requirements
About Udar

Built in America.Designed for the Gulf.

Udar agents understand the nuance between Gulf Arabic and enterprise English. Not a translation. Real cultural context.

Now booking assessment calls

Ready to reduce
missed calls?

Review your call workflow with us A short, no-commitment call